FAQs

FAQs - Build4Better

Question - What products do you offer at Build4Better?

Answer - At Build4Better, we specialize in high-quality fitness products to help you achieve your goals. Our range includes exercise equipment, workout apparel, and accessories. We focus on products that are durable, effective, and designed to enhance your fitness journey.

Question - How do I place an order?

Answer - Placing an order is easy! Simply browse our website, add the items you wish to purchase to your cart, and proceed to checkout. Follow the prompts to enter your shipping information and payment details. Once your order is confirmed, you’ll receive a confirmation email with your order details.

Question - Is shipping really free worldwide?

Answer - Yes, we offer free shipping on all orders, no matter where you are in the world. We believe in making high-quality fitness products accessible to everyone, so we cover the shipping costs for you.

Question - How long will my order take to arrive?

Answer - Delivery times can vary depending on your location. Generally, orders within the US take about 10-14 business days, while international orders may take 10-20 business days. You’ll receive a tracking number once your order has been shipped so you can monitor its progress.

Question - Can I track my order?

Answer - Absolutely! Once your order has shipped, we’ll send you a tracking number via email. You can use this number to track your package and see its estimated delivery time.

Question - What is your return policy?

Answer - We want you to be completely satisfied with your purchase. If you’re not happy with your order, you can return it within 30 days of receipt for a full refund. The item must be in its original condition and packaging. Please contact our customer service team to initiate a return.

Question - How can I contact customer service?

Answer - Our customer service team is here to help! You can reach us via email at info@build4bettershop.com or through our contact form on the website. We aim to respond to all inquiries within 24 hours.

Question - Do you offer any discounts or promotions?

Answer - We occasionally offer promotions and discounts. To stay updated on our latest offers, subscribe to our newsletter or follow us on social media. Keep an eye on our website for any current deals!

Question - Are your products covered by a warranty?

Answer - Yes, many of our products come with a manufacturer's warranty. Specific warranty details vary by product. For information on warranties, please check the product description on our website or contact our customer service team.

Question - Can I change or cancel my order after it has been placed?

Answer - Once an order is placed, it is processed quickly to ensure prompt delivery. If you need to make changes or cancel your order, please contact us as soon as possible. While we will do our best to accommodate your request, we cannot guarantee changes or cancellations if the order is already in processing or has been shipped.

If you have any other questions or need further assistance, feel free to reach out to us. We’re here to help you achieve your fitness goals with ease and satisfaction!